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AviaDev Insight is the first podcast dedicated to the African aviation industry.

We bring prominent industry voices to the table to establish the "ground truth" in an informal and candid fashion.

The podcast was created by Jon Howell, Founder and Managing Director of AviaDev Africa, Africa's premier event dedicated to developing air connectivity.

Find out more about AviaDev Africa, www.aviadev.com 

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  2. Episode 182. Meir Hadassi-Turner, Founder and CEO, AeroCRS. Changing passenger behaviour and how airlines must adapt, plus a preview of the virtual customer's conference

Episode 182. Meir Hadassi-Turner, Founder and CEO, AeroCRS. Changing passenger behaviour and how airlines must adapt, plus a preview of the virtual customer's conference

Oct 28, 2021

In this episode, I am joined by Meir Hadassi-Turner ,Founder and CEO of AeroCRS, an innovative Software as a Service (SaaS) provider of passenger services systems and much more. 

In this episode we discuss the changing landscape of distribution and how and why airlines must understand this customer behaviour to ensure they are prepared for the future including a move towards:

  • Last minute bookings
  • Desire for flexible fares
  • Direct booking with the airline
  • The increasing role of insurance
  • The ability to amend bookings easily and directly

The upcoming AeroCRS Virtual customer conference will take place 23rd and 24th November and you can register today here

To listen to our previous interview, which features AeroCRS customer Lift, click here